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Recruit volunteers.

You cannot find enough volunteers, or the ones you find are not the right fit, and you cannot compete for people's time with a paycheck.

This guide gives you a way to attract the right volunteers by leading with the mission and reaching where they are, and to bring them in safely. It is recruitment, not the role design that comes before it, and it assumes you have real roles to recruit for. It is not training or retention. And it is not mass-collecting warm bodies; a volunteer drawn by a clear, honest invitation to something that matters is worth ten recruited by a generic plea.

What it will take: getting clear on who you want and why they would give time, and doing the sometimes-tedious work of screening and placing people well. What must be true first: you have real, meaningful roles from the foundation. Recruiting into vague roles just fills a leaky bucket, so if you have not designed roles yet, that comes first.

Step 1

Define who you are looking for and why they would give their time

You attract the right volunteers by knowing who they are and what would move them, and mission is your strongest draw. For your open roles, name who would fit and, honestly, why someone would give their time to it: the mission, the people served, the experience, the connection.

Who: the coordinator or executive director. Produces: a clear picture of the volunteers you want and the honest reason they would come.

Open Volunteer Recruitment, the profile part →
Step 2

Build the recruitment approach and reach the right people

Volunteers come from relationships and mission, not generic postings, and your best source is often the people who already care. Write an invitation that leads with the mission and the real contribution, is honest about the ask, and reach the right people: your current volunteers and their networks, the people you serve and their families, mission-aligned groups, and community channels.

Who: the coordinator or executive director, with current volunteers who open doors. Produces: a steady way to reach the right volunteers through mission and relationship.

If your community does not know you exist

If you cannot recruit because your case does not land or no one has heard of you, that is a visibility problem, not a recruitment one. Build the case there and return. A route, not a stop. The brand, awareness and storytelling work builds the case and the awareness.

Continue in Volunteer Recruitment, the approach part →
Step 3

Screen for safety and fit

Bringing someone into your organization, and often near the people you serve, requires care, and for some roles it is a legal and safety obligation. Match the screening to the role: a light conversation for a low-risk role, real background checks and references for roles with vulnerable people.

Who: the coordinator or executive director. Produces: volunteers who are a genuine fit and safe for the role, which protects them, the people you serve, and the organization.

If a role involves children, elderly, or other vulnerable people, screening is not optional

Background checks, references, and safe practices are a legal and safety obligation that varies by place. It routes to the right professional and to the compliance, legal and risk work. Do not place anyone in such a role without the proper screening. This is mandatory, and it is a boundary, not a stop: get the screening right, then place.

Open Volunteer Screening and Placement, the screening part →
Step 4

Place volunteers into roles

A good volunteer in the wrong role leaves; matching people to roles that fit them and the mission is what makes recruitment stick. Place each volunteer in a role that fits their skills, their time, and what draws them, and confirm the role and the ask with them plainly.

Who: the coordinator or executive director. Produces: volunteers placed where they fit and want to be, ready to be onboarded.

Continue in Volunteer Screening and Placement, the placement part →

When to call a real person

The mandatory edge in this guide is screening for roles with vulnerable people: it is a legal and safety obligation, not a nicety, and it routes to a professional and to the compliance and risk work. Getting it right protects the people you exist to serve. And if the real barrier to recruiting is that your community does not know you or your case, no recruitment tactic fixes that; it is a visibility problem that belongs in the brand and storytelling work.

How you will know it worked

You attract the right volunteers, not just any. You screen appropriately for the role, without exception where vulnerable people are involved. And volunteers land in roles that fit them.

What comes next

Most leaders move from here to Onboard and Train Volunteers, because a well-recruited volunteer is still easy to lose if they are thrown in unprepared. Onboard and Train Volunteers →

If you came in through a crisis and have steadied, the whole-organization check-up is the honest next look. The whole-organization check-up →

You can always go back to the diagnostic, the overview, or the welcome page.