Keep the work organized so volunteers' time is never wasted, and hold gentle accountability through clarity and relationship, because you cannot manage a volunteer by authority or a paycheck.
Wasting a volunteer's time is a quiet insult. Respect their time and they give more of it.
When a volunteer falls short:
If it continues, that is the reassignment-or-release conversation, done with care. Are volunteers reliable and doing good work, held there by respect and clarity rather than by pressure? If reliability is a problem, start here before you consider letting anyone go.
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