Intended Change Definition.

Name the specific change your work is meant to make in the lives of the people you serve, and rank the changes that matter most, so there is something real to measure.

The first step of defining success.

The change, specifically. Name the change your work is meant to make in the lives of the people you serve, in their terms, not the activity you deliver. If you defined this in the delivery work, bring it in and sharpen it

Which changes matter most. Where you intend several, rank the few that matter most and are worth the cost of measuring

Changes we will not chase

The mission check. If you cannot agree what change you are trying to make, and the real disagreement is about what the organization is for at all, that is a mission question. Route to mission and strategic direction and return. Triggered? (yes / no)

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Back to Define What Success Means and Build the Logic Model, or start over from the welcome page.