Delivery Training and Fidelity Handoff.

Train your team to the delivery standard and confirm they can deliver it well without the original key person in the room.

After the Delivery Roles Map, once the standard and roles are set.

Train to the standard. Teach the standard by doing it, with your strongest people modeling the good version and others practicing against it. Who is being trained, on what, by whom

The fidelity handoff check

The point is that delivery no longer depends on one person. Can each person now deliver to the standard without the original key person present?

Deliverer

Can deliver well / needs more practice

Close the gaps. For anyone not yet there, what practice do they need and by when?

Handoff confirmed. Delivery now holds without the key person in the room (yes / not yet). If not yet, the handoff is incomplete

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