Continuity-of-Service Plan.

Hold in one plan how the organization keeps serving through a shock: what continues, how you run lean, who leads, and the board's adoption that gives it authority.

In Write the Plan to Keep Serving Through a Shock, to build the plan (Step 2) and to adopt it (Step 3).

Build section (Step 2): your minimum operating mode

The essential services that continue, and how each runs in a shock

What pauses, to protect the essential

The reduced budget you would run on, and how long you could hold it

Where the reductions, buffers, and disaster protections you already built are pulled in

Who does what when a shock hits

Role	Who holds it
Leads the response
Handles money and payroll
Communicates to staff
Communicates to funders and the people you serve

Role

Who holds it

Leads the response

Handles money and payroll

Communicates to staff

Communicates to funders and the people you serve

Adoption section (Step 3)

The full board has seen the draft plan.

The board adopts the continuity plan by formal action, recorded in the minutes.

The staff who would run it know it exists and know their part.

A copy is stored where it can be reached in a crisis, including from outside the building.

Date adopted

Where the plan is stored

The gate

If the board will not adopt or own the plan, it has no authority in a real shock. Route the board question to board governance and development, resolve it, and return to adopt.

A complete plan says what keeps running, how you run lean, and who leads, and it is adopted by the board and known to the staff. A plan that is written but not adopted is a draft, and a draft gets argued with in a crisis, which is exactly when there is no time to argue. The adoption is what turns it from a document into authority. Kept current by the Resilience Review and Drill.

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